Privacy Policy

This section entitled "Privacy Policy" is intended to inform you of the way in which personal information that you communicate to us, on our Site, in our hotels, or by any other means, is treated.

LE QUAI ST TROPEZ is committed to handling the data you entrust to us in a transparent, confidential and secure manner.

In processing your personal data, LE QUAI ST TROPEZ recognizes the importance of ensuring the protection and security of your privacy and personal data, and has established this "Privacy Policy" section in compliance with the strictest criteria for the protection of personal data, as well as any applicable regulations, including Law No. 2018-493 of June 20, 2018 and the General Regulation for Data Protection (hereinafter "GDPR") that came into force on May 25, 2018.

The manner in which your personal data is processed and collected is applicable to all users of the Site and/or customers of LE QUAI ST TROPEZ. We invite you to read it carefully. If you do not agree with the process implemented by LE QUAI ST TROPEZ, we ask you not to communicate any personal information about yourself and to stop using the Site. By continuing such communication, you acknowledge that you have been informed of the processing of your personal data and accept it.

The present "Privacy Policy" section may be modified by LE QUAI ST TROPEZ at any time and without prior notice, in particular as a result of changes in legislation. The new section will apply as from the date of its publication on the Site. By communicating personal information after these modifications have been made, you accept the new section.

Therefore, in accordance with the RGPD adopted by the European Parliament on April 14, 2016 and the amended Data Protection Act of January 6, 1978, LE QUAI ST TROPEZ informs you of the following:

Identity of the data controller

The person responsible for processing personal data is the hotel LE QUAI ST TROPEZ.

Information collected and use of your personal data by LE QUAI ST TROPEZ

We only collect information that is adequate, relevant and limited to what is necessary for the purposes for which it is processed ("data minimization").

Your personal data may be collected on different occasions:

Consultation of our website

Consultation of our website

During your navigation on our site, information may be recorded or read in your terminal. We use the Google Analytics audience analysis service. The information collected via Google Analytics (in particular IP address) allows us to monitor the volume, type and configuration of traffic using our Site in order to develop its design and layout. The information collected also allows us to improve your customer experience by sending personalized offers that are relevant to your needs.

Contact us

To contact our teams we collect the following data from the contact form:

  • First and last name;
  • Company name;
  • Phone number;
  • E-mail address;


LE QUAI ST TROPEZ, as publisher of the Website, may place a cookie on the hard disk of your terminal (computer, tablet, cell phone, etc.) when you visit our Website.

LE QUAI ST TROPEZ uses cookies to allow you to share content on social networks, to provide you with advertising offers in line with your tastes and to know which pages of the site are visited and how often.

For this we collect the following data:

  • Navigation path taken by a visitor to our website;
  • Duration of the visit on the Site or on the page ;
  • The page from which the visitor leaves the Site;
  • The country, region or city from which access was gained;
  • Device;
  • Recurring or new visitor.

Recipients of personal data

Only LE QUAI ST TROPEZ is the recipient of your personal information, as well as its authorized sales and marketing employees, within the limits of their respective responsibilities and in compliance with this section.

LE QUAI ST TROPEZ does not market, rent or disclose your personal information to third parties other than companies belonging to its group, its service providers within the European Union, or an administrative or judicial authority that has ordered it to do so.


Security of your personal data

By providing your personal data, you agree to their collection, transfer and storage for the purposes mentioned in this section. LE QUAI ST TROPEZ employs all technical and organizational security measures to ensure the protection of your information, in compliance with the regulations.

However, despite all these precautions, no data transmission over the Internet is entirely secure. Consequently, any communication of your data will be carried out at your own risk and LE QUAI ST TROPEZ cannot be held responsible in the event of an intrusion by third parties for whom your information was not intended.


User rights

Pursuant to Law No. 2018-493 of June 20, 2018 on the protection of personal data and the RGPD, as a data subject, you have certain rights, which can be exercised by sending an email to:

These rights are as follows:

1. Right of access and communication of your personal data

You have the right to obtain from LE QUAI ST TROPEZ confirmation as to whether or not your personal data is being processed and, if so, the right to access your personal data.

Upon request, LE QUAI ST TROPEZ will provide you with a copy of your personal data free of charge during processing. The provision of other requested copies may incur an administrative charge.

2. Right of portability of your personal data

You have the right to receive your personal data provided to LE QUAI ST TROPEZ in a structured, commonly used and automatically readable format, and the right to transfer this data to another data controller.

3. Right to rectify your personal data

You have the right to ask LE QUAI ST TROPEZ to correct your personal data if they are not correct.

In case of correction of the data, LE QUAI ST TROPEZ undertakes to communicate to each recipient to whom the corrected data has been transmitted.

4. Right to have your personal data deleted - "right to be forgotten

You have the right to obtain from LE QUAI ST TROPEZ, the deletion of your personal data when one of the following reasons applies:

  • Your personal data are no longer necessary for the purposes for which they were collected or processed;
  • You withdraw the consent on which the processing of your personal data is based and there is no other legal basis for such processing;
  • You object to the processing by virtue of the right to object and no legitimate interest justifies the processing;
  • In the event that your personal data is processed unlawfully ;

Unless otherwise provided, LE QUAI ST TROPEZ is not obliged to delete your personal data insofar as the processing is necessary to fulfil a legal obligation to which LE QUAI ST TROPEZ is subject or for the purpose of declaring, exercising or defending a right in the event of any dispute.

In the event of the deletion of your personal data, LE QUAI ST TROPEZ will notify each recipient/entity to whom the deleted data has been transmitted, unless such communication proves impossible or involves a disproportionate effort.

5. Right to object to the collection and processing of your personal data

The exercise of this right is only possible in one of the following two situations:

  • When the exercise of this right is based on legitimate reasons; or
  • When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.

Response times

Any request for the communication, portability, rectification, deletion or opposition to the processing of your personal data must be accompanied by a photocopy of a valid identity document signed by the person concerned and mention the address at which LE QUAI ST TROPEZ may contact the applicant.

LE QUAI ST TROPEZ undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which shall not exceed 1 month from the receipt of your request.

 Response times

Personal data breaches

In the event of a breach of your personal data, LE QUAI ST TROPEZ undertakes to notify the CNIL under the conditions prescribed by the RGPD.

If you consider that LE QUAI ST TROPEZ is not complying with its obligations with regard to your personal data, you may submit a complaint or request to the competent authority. In France, the competent authority is the CNIL, to which you can send an electronic request by clicking on the following link: https: //

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